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FAQs

General

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Do you offer travel insurance?

Yes, we do!  You can find more information about that on our insurance partner’s page

Bugs? Are there bugs?

Unfortunately insects do love the tropics even more than we humans do. The properties are professionally treated for pests on a regular schedule, which certainly does help to keep insects outside where they belong.  But because they are just a fact of life here we can’t promise that you won’t encounter any during your visit to the area. Keeping the kitchen clean during your stay, wiping up any spilled food, and putting food items away promptly are your best lines of defense!

What types of Maui vacation rentals do you offer?

We offer condos at two of the most popular resorts in South Maui: Kihei Akahi and Kihei Surfside. Most condos sleep two guests, but we do have several with sleeper sofas to accommodate up to two more. Both resorts have swimming pools and BBQs for guests’ use. Akahi is right across the street from Kamaole II beach, and Surfside is direct oceanfront just off Keawakapu beach; both are gorgeous white sand beaches just like you’d see in a travel brochure!

Who do I call if there’s a problem after I arrive?

The confirmation and welcome letter we send you has the contact information for the on-island contact for your vacation rental. The on-island contact can resolve any problems that might arise during your stay, such as broken appliances, getting locked out, or other maintenance issues. Of course, you can always call us as well; our number is also on the confirmation and welcome letter.

How do I know you’re legit?

You’re making a big travel decision, and you want to know you’re dealing with a reputable organization. Our full company name is Aloha Coast Realty LLC, doing business as Hawaii Holiday Vacation Rentals. You can check us out in several ways:

  • Go to the website for the State of Hawaii Business Registration Divisionand type “Aloha Coast Realty” into the Search box to pull up our company registration showing we’ve been in business since 2007 and all our required filings are up to date.
  • Go to the State of Hawaii Professional & Vocational Licensing search page and do a search there for Aloha Coast Realty to see we are a licensed real estate brokerage. Real estate brokers operate under strict government rules, particularly when it comes to safeguarding your funds.

As we mention on the home page, we are licensed and ethical and we treat our guests professionally and with respect. All our properties are legal vacation rentals with all required licenses. You can rent from Hawaii Holiday with confidence!

Can I get around without a car?

If you plan simply to hang out at your condo, walk to the nearest beach, and eat at restaurants within a short distance of your unit, you may not have to rent a car on Maui. Convenient airport transportation can take you to your condo, and you can call a taxicab for an occasional shopping, sightseeing, or entertainment excursion. But there’s so much more to Maui than just sunning, swimming, eating and sleeping. To explore the island beyond the cost-effective range of a taxi, and have the freedom to come and go without making advance arrangements for transportation, most visitors will want to rent a car. (Maui has no municipal bus service.) All the major auto rental companies and some local outlets rent cars on Maui. We also offer great discounts through Avis and Dollar. Please see our Car Rental Page for more info!

What if I arrive after the front desk is closed?

No problem. Your welcome letter will provide instructions on how to get into the unit. The unit will have a lockbox on the front door or a coded door knob and your welcome letter will have the code. The front desk does not have the authority to let you in the unit, but you must register and obtain a parking permit for your car, so make sure you check in with the office first thing the next day if it is closed when you arrive. We notify the office of your arrival so they will expect you.